Despite promises of a fix it has'nt happened yet for me. Customise your package ». You will be asked to confirm the mobile telephone number associated with your account by providing a verification code sent to your mobile device. Feel free to pause at other times, too! First, we need to get you activated. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Instead of renting them, you can buy them from the Virgin Media Store to watch digitally on up to 5 compatible devices, including your TV (if you’re a Virgin TV customer with a Virgin TV 360 box, Virgin TV V6 box, Virgin TV TiVo box or. Hello, I am a new customer to Virgin Media, we have moved house last week and had the set up box already delivered in preparation for our arrival. All looked to activate fine and I put the new modem into 'modem mode' and got Wifi connectivity without an issues. Virgin Media failed to carry out installations on numerous occasions in my new flat after I moved home. Options. Select Netflix in the Apps screen. When you do receive the activation mail, click the link within that and it'll take you to activation. Tap Sign In With Virgin Media TV and enter your My Virgin Media username and password. All Codes Verified. Hi, apologies if wrong category Renewed my contract and it includes netflix, when i click activate from my account it errors (at the - 5394709. 59pm on the confirmed activation date. Number of inclusive HD channels depends on package. Although mobile broadband devices cannot make phone calls, they usually provide a stronger and better quality Internet connection than a smartphone. It can take about 10 minutes for. Virgin Active South Africa. uograded package and hub 5 was delivered. Had Volt double data benefits with O2 activated since 29 July but cannot seem to get the Supercharged broadband element activated on my virgin media account despite multiple attempts and customer service enquiries. Disney+ is now available on Virgin TV 360, offering customers access to a full line-up of must-see shows from Disney, Pixar, Marvel, Star Wars, National Geographic and more. on 14-12-2022 21:38. Can you please login to your My Virgin Media account and let us know if the Netflix icon is showing and if you have the option to activate the service from there. Keep us updated on how it goes and if you ever have any other query, feel free to reach out and we will assist. We're pleased to announce that we've strengthened our partnership with Netflix. €60 a month for 12 months with no activation fee. Hi. When you first join us, we sometimes need to charge you for things like installation or activation. £29. Get the most from your plan. How to register to use the TV Go app or website. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Order now, get up to £100 credit (pay nothing until after activation) M125. Freedom bundle activation fee €50. Virgin Media doesn’t use BT’s infrastructure, instead, they use their own cable network so you don't need a traditional copper phone line. Help is available 24/7 online and over the phone. 83 per day if we don’t install your services on the promised day until installation’s completed. It costs £5. This price displayed is the full package price without any discounts or offers. Virgin Radio International. Welcome to the Virgin Media Store. Try calling the equipment activation number they may be able to help. Currently, this starts from £33 per month on an 18-month contract for 100Mbps broadband, landline and TV with over 100 channels available. SHARE. Some things you can do are: View your current and previous bills. Double O2 mobile data. How do I activate my new Virgin Mobile phone? Activating your new Virgin Mobile phone is a simple process. Minimum subs is 30 days & If you then decide to cancel it requires 30 days notice. How long will the QuickStart installation take me? WiFi Hub - 30 mins Phone line - 5 mins TV box - 15 mins Or you may be quicker than average! You won’t be. Because Disney+ is fully integrated into Virgin TV 360, you can search without even going into the app – making it the fastest. com to keep you signed in. SAR 1092. Find out about charges that you may incur as a Virgin Media customer outside of the standard subscription to your package/services. If you cancel, activation fees will not be refundable. Virgin estimates that it should take around 40 minutes to complete your broadband installation. We're excited to announce our new entertainment service - Stream. Virgin TV 360 is a step-up from the previous V6 and TiVo boxes and the former needn’t even change box. Mobile broadband (Pocket WiFi) lets you connect WiFi-enabled devices to the Internet, like a mobile hotspot on your smartphone. From checking the system, I can see a Netflix form was done a few days ago. 12 month or 30-day rolling contracts. ) If you have not received any activation email please check your Junk and Spam folders. First call 1765 for your area colour. 2 weeks ago, a gentleman from virgin phoned me, said that virgin wants to thank its customers by send them a free. Matthew_ML. Virgin Media has a brand new TV box, which makes catching up on your favourite shows better than ever. 99 per month . 50. Then press the OK button on your remote control. There is no charge for the Stream service, but a one-off £35 Stream activation fee applies, along with charges & terms for each Stream subscription. 50 per month. I was emailed an activation link which worked for a month, then I was emailed a second link which worked for a second month. 6. Like Sky Glass, the streaming TV from Sky, the Stream is a stepping stone. Which is ridiculous in itself. However, when activat. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. Hi. You’ll then be able to use your same old phone to make. • 7 mo. The following terms and conditions govern the Netflix service offered as part of certain eligible Virgin Media bundles and only form part of your Virgin Media customer contract once an order for your eligible bundle has been accepted by Virgin Media. STARZPLAY rebranded to LIONSGATE+ on 29 September. Ta - 5082695Hey there @Karenj679, thanks for speaking with us today on the forums 🙂. Subject to paragraph 35 (exclusions), Virgin Media shall credit a customer if it does not activate a fixed line or broadband service by 23. I would like to help you resolve this. Go to the right and select Apps. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Our companies. VM CS adamant that activation is either 50 or 60£ and won't budge. Virgin Media is today announcing exciting news for its customers with Virgin TV 360, as Disney+ becomes available on the service. First, dial 222 from your mobile. Push the white cable (from the old Hub) into the back of the new Hub. My Virgin Media makes managing your account easier with all your information in one place. We're pleased to announce that we've strengthened our partnership with Netflix. Pricing for Volt bundles start from £40 per month for 200Mbps Broadband (boosted from 100Mbps), Talk More Weekends and a 10GB O2 SIM (boosted from 5GB). Virgin Mobile customers: the app will work on a device where a Virgin Mobile SIM is. haven't tried - 5236730Customers also have the choice to pay a one-off £45 setup cost for the ’30 day rolling contract’ option. brief summary: I’ve had Volt benefits since it started as I was a long time O2 and VM customer. It’ll check for connection issues affecting. I was about to leave Virgin media for another broadband supplier, however the retentions team persuaded me to stay based on a deal provided I signed up to o2 mobile. Enjoy your box sets, catch up and live TV anywhere you’re online in the UK, plus enjoy your recordings whilst at home. The price displayed is the full package price without any discounts or offers. Virgin Media says it will include its new Stream hardware with certain Internet packages and is waiving activation fees for eligible customers. If your device supports WiFi Calling, simply call us by dialling 789 from your Virgin Mobile phone and ask them to activate WiFi Calling for you, then…. 10+. Your contract: 12 month contract. There doesn’t seem to be any other way to activate - I never received an activation email and I have no page on the My Virgin Media account to activate. Select Help & Settings. My current Virgin contract is up for renewal in September and I received an email from them regarding a renewal price. Turn off your mobile phone. Virgin Media TV help and support. Then start to lodge compensation claims for every month it hasn't worked. LIONSGATE+ shows a wide range of movies and TV Box Sets, including a number of Original series, many of which premiere the same day as the US. published. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. Find out about charges that you may incur as a Virgin Media customer outside of the standard subscription to your package/services. on 28-12-2022 13:25. Virgin Music. 95. Head to Add subscriptions and on the TV pack you’d like, select Add. 02-08-2022 11:09. Virgin TV 360 is the standard TV box across all Virgin packages now, but you must include broadband as a minimum. also counts but not 20th if it was all installed and working before 11:59pm on that day. Thanks, Nat 0 Kudos Reply. css"> <iframe aria-hidden="true" title="GTM" src="height. Enter the code you receive on the next screen. You can read more about the process of how this is done here 👉 Help using Virgin TV 360 | Virgin Media Help in the upgrading to TV360. Help and Support from Virgin Media. Select the Netflix banner. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Like many of you, I have been waiting for a Netflix activation code for many weeks after signing up for the Volt package, which is supposed - 5208562. At this point I have up and paid for Netflix. Apple ID settings include t. If you're with us, you're a Member! And Members get exclusive offers, a shot at VIP access, and one-of-a-kind experiences. £8p/m extra or included with Gig1 or Volt. Choose the best spot for your wifi hub. on 08-06-2023 20:26. I've phoned on three separate occasions, each time being told there has been a slight backlog but it will be with me. When that’s done, it’ll be online and broadcasting a wireless signal. The My Virgin Media app. You can reach us on 789 from your Virgin Mobile phone or 0345 6000 789* from any other phone. My current contract is the Ultimate Volt Bundle with Netflix premium and Gig1 which I am paying £63. I recently just ordered a new broadband package and was wondering if it is possible to change the activation date on it to be way sooner? I have been extremely unhappy with the current services which have been provided by my current ISP which is due to end on the 23/11/2022. Due to technical difficulties, we haven't been able to activate the new kit. 22-03-2022 09:31. My virgin Mobile account allows you to manage your virgin mobile services. on 25-11-2022 15:53. Following Virgin Media and O2’s merger in June 2021, we're starting to move all Virgin Mobile customers over to O2’s range of plans. Manage Your Account. Browse our products and choose the right package for you ; Complete a postcode check to see if Virgin Media is available where you live; Activate your Volt benefits in My O2; I'm a customer of both Virgin Media and O2Set up new equipment, track orders, and activate your My Virgin Media account. Shop by deal. 12 Months. If you can respond to them, then we can. I am having a nightmare with getting my Netflix activated. To get a Stream box, you’ll need to pay a one-off activation. No longer exists I was told. You can sign up for Virgin TV 360 over on the Virgin website. These tools can be installed across all devices, including mobile phones, computers and consoles. Requires activation. Device help. BEST Value. . 11. WiFi on the Underground: Activation required. Access your bills, diagnose faults and manage your package. No setup fee is available on all bundles, broadband & phone, and broadband only packages. You must be and remain at all times a Virgin Media cable customer to pay for Disney+ Premium through your Virgin Media bill. Find out here. Virgin Mobile Chile. TV360 box is then conn. Options. Regards. Called Virgin who were no help saying it was activated on their records and fobbing me off to ring Netflix directly. The box includes a wide range of channels in HD as standard, plus. Simply sign up via the Disney+ website, and you can log in on the box. com for details. This includes customers joining Virgin Media for the first time, existing customers adding a new broadband or fixed line service or an existing customer moving. All services included in your Virgin Media bundle and any extra Personal Picks will be grouped by product type and listed here. Sign in or register . Find Virgin Media contact numbers, as well as how to make a Virgin Media complaint and get compensation. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you keep removing the Hub 5 and using your Hub 4 it will never activate. Wait for twenty (20) minutes. SAR 4542. Vonage 2nd line. I don't work for Virgin Media. F-Secure: Not available on BlackBerry. Sorry to hear you're having issues with your Netflix at this time. Virgin Media O2 has today refreshed its top packages, the Ultimate Volt bundle and the Biggest TV bundle, to include a Netflix Standard Plan, offering customers all of their favourite entertainment in one easy and convenient place. 500Mb broadband at a new lower price. iOS compatibility coming soon. i have signed up to the volt package over 45 days ago and I am still unable to activate Netflix through this package. Virgin Media Business Mobile customers Log in to your Virgin Media Business Mobile Account. The setup cost is also free for Broadband only and Broadband, TV and Phone bundles. This promotion means you won’t pay the usual setup fee of £35. My current Virgin contract is up for renewal in September and I received an email from them regarding a renewal price. It's easy to find the help you need for your broadband, home phone and mobile account on the go. However, there is a £35 Stream activation fee, which is a one-time-only bill. That means: double the mobile data on every eligible O2 Pay Monthly plan in your household. Virgin Media accepts no responsibility for personal online activity. 00 A once off Virgin TV360 Activation Fee of €50 applies to all new & existing Virgin Media customersClick the big on/off icon to connect. It still isn’t working. If you’ve got Virgin Media services already, you can still enjoy all the fun of Stream – just call 0800 952 2039 or click here to request a call from our team. Even after several phone calls I never actually got the 360 upgrade. This Netflix issue has been going on for so long now, that it is absolutely inconceivable that VM's senior management aren't fully aware of it - although if they aren't aware of it, then it indicates that they really aren't competent to run a whelk stall, let alone a multi-billion pound company. I'm an ultimate volt customer and when the offer was lauched I chatted on Whatsapp with VM to add. Once your existing Netflix plan ends, you can add Netflix to your Virgin Media bill when you restart your plan – either on the Virgin TV box or in. Turn on and start the Box. We started in March and will complete by end of December 2023. After calls to vm customer services and replies on here enough is enough will be cancelling contract when I get back home next week. To. I have followed the various helpful advice. I’ve had IT tickets raised and closed with. on 25-02-2023 15:27. C. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. If you receive a charge, it would commonly relate to things such as activation or setup. Virgin Media TV360 Mini Box Activation fee €25. Right okay, So we can investigate the matter further I've dropped you a PM. Turn on your TV and get connected. £5. Virgin Media has unveiled Stream, a service that brings all your streaming apps under one UI and into one flexible, monthly bill. We have articles, videos and troubleshooting guides for all your queries. g. Add Disney+ Premium window will pop up. * Intelligent WiFi technology is what makes our Hub 3, 4 and 5 so fast and reliable. Zoie, I think you need to read my previous comments (and many others on this thread). With 2Gb speeds, Ireland's best broadband is now faster. Green flashing light on Hub 3 QuickStart, set up and connections. The price you pay will always be equal to or often cheaper than the price you would pay by going direct to the. a month after months. From today, anyone with a Virgin Media TV and broadband package can apply for an upgrade to the company's latest and greatest hardware. Transfers. Virgin Media Set-up Fee: There’s an activation fee of £35. 1. I have Netflix Standard as a part of my ultimate package with Virgin Media. 4. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. You’ll find some simple step-by-step instructions telling you how to set up each of your services. You will be asked to confirm the mobile telephone number associated with your account by providing a verification code sent to your mobile device. Broadband ISP Virgin Media and mobile operator O2 UK, which merged into VMO2, will today launch a new range of “VOLT” products that aim to replace their existing “Oomph” bundles. As advised - it may take 24 hours for it to go through. If you log into your account you should see a 'Netflix' tile, with an 'Activation button' (screenshot below for reference. x1 HDMI cable. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Stream from Virgin Media is now included with all broadband packages above 350Mbps and with no activation fee, saving customers £35Virgin Media Stream customers can make savings of up to £375 per year in comparison to similar services with Sky StreamVirgin Media is offering savings on subscription services including BT Sport, Sky Sports and Sky Cinema when added through StreamMore. Virgin Media O2 launches first joint campaign as it outlines dual-brand strategy. But as mentioned, if you take a Virgin Media broadband plan of 350Mbps or 500Mbps – you won’t pay the activation fee. 99 for a new landline, but it’s free if you already have one. Thanks for coming back to us. Virgin Media Connect app: Requires compatible iOS/Android mobile or tablet. Because Disney+ is fully integrated into Virgin TV 360, you can search without even going into the app – making it the fastest, smartest way to experience the Disney+ series and movies you love. Use your voice. Hi I changed package over last month to now include Netflix and at the time I got the activation email I had a lot of personal stuff going on at home and completely forgot to activate it. So double check the start date for your contract! 1 Kudo First you need to set up a new Disney+ Premium account by following these easy steps: Register or sign in to My Stream Plan. 27. 31 Dec. <link rel="stylesheet" href="/support/help/service-status/styles. Claim up to three (if needed) with our WiFi guarantee. I'm afriad you've been misinformed by CS - you are correct, the Stream activation fee is indeed £35. Sign in to My Virgin Media a. Sorry to hear that there has been an unsolicited activation fee on your, so we can get this rectified I've dropped you a PM to discuss further. co. This fee was not mentioned in the conversation I had with the Virgin employee and, as such, I did not agree to it. Netflix activation. For no fault of my own, VM changed my original order from the m100 package to M200 package. 2. Please call Virgin Media on 222 toll-free if the Voicemail is still not activated. It's an all in one streaming box that plugs into your television set and lets you access tonnes of TV shows. iPhone 13 / ios 15. Alternatively, you can sign up to Netflix on My Virgin Media. No setup fee is available on all bundles, broadband & phone, and broadband only packages. It's 0800 953 9500 and you will need the Hub serial number/MAC address from the barcode sticker, and. QuickStart, set up and connections. When everything’s connected and you’ve called the Virgin Media activation number, your Hub will take about 15 minutes to download the latest software and reboot itself. SpeedUnable to activate. The Netflix Standard membership plan is included as part of selected eligible Virgin Media. After the activation I have installed virgin media connect app but it is keep installing the hub 3 for long time and then failed with message “We can’t find your hub”. Step #6: Manual Activation. 95 for TiVo customers who re-contract when they upgrade to Virgin TV 360. Switch to eBilling and save yourself £21 a year. . Make the call to the Virgin automated number. And you would be right in your assessment for compensation, in fact 8th Oct. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Once you get the Stream box, you can pick and choose the paid channels and services. Simply follow the link and enter your postcode and the last name of the account holder. No activation fee. £29. Why Virgin Media! Student exclusive offers: 12 month student contracts Exclusive 30 day rolling contracts Up to £50 bill credit. Virgin Media Price Guides. Try saying: “Show my Watchlist”. Watch in more rooms with 4K-ready Virgin TV 360 Mini boxes. I need help with: An internet problem Find and fix problems with your WiFi or Modem. To add Netflix to your bill, simply complete the Netflix sign-up process on the Virgin Media TV box and select Virgin Media as your payment option. * Call costs may. O2 and Virgin combined) need to add request (£35. 1. To. on 26-07-2023 08:55. Blazing-fast speeds. Choose Start your membership, enter your email, and in a few short clicks you’ll be ready to start enjoying Netflix! You can also get Netflix as an add-on. 21 hours ago. Virgin Media accepts no responsibility for personal online activity. Have your Virgin account number and area reference number on hand. Next. TV360 and cable modem connected into the wall socket via an existing splitter. Make sure yo. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. In message settings, it only recognises the original Virgin number given to me, plus my email address, for iMessage. And there’s more features you. 3. No, you can keep using the same phone you’ve always used. I then. The new contract starts today 8th -. If you receive a charge, it would commonly relate to things such as activation or setup. 1 day ago · What's the deal: Sky is offering a special Black Friday price of £28 a month for 18 months for its 100Mb/s full fibre broadband. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Virgin Money Australia. No, you can keep using the same phone you’ve always used. on 15-12-2022 13:26. With this bundle, you'll unlock some of the best channels from Sky Q, including Sky Atlantic, Sky Comedy, MTV, and Sky Sports News, as well as a. Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with. The Premium plan includes up to 4K UHD & HDR video, 4 concurrent streams, downloads on up to 10 devices, up. 1. Joining in. If neither of these options appear or work for. Failing this please check the My Virgin Media account for the Netflix tile / Activation. Please note that you won't be able to turn this off if you've got a Virgin TV 360 box or 360 Mini box,When everything’s connected and you’ve called the Virgin Media activation number, your Hub will take about 15 minutes to download the latest software and reboot itself. 28-04-2022 04:48 - edited 28-04-2022 04:56. A. The information below shows current status of this Hub 5. If I go into my Virgin account and click Activate Netflix it keeps saying technical problems try again later, which I have been doing since beginning of November! My last phone call to Virgin he told me to log into Netflix. Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. Didn't ask me for a pin and is showing that I have signal but is not allowing me to send any texts, code 28. To do battle with sky's newly launched streaming service, Virgin Media are now waiving the £35 activation fee for vm stream, on plans of 200mb broadband and above, this offer is available to new and existing customer's. . Via the app section. Virgin Active Australia. How long does Virgin Media Broadband take to activate? Discover how Virgin Media services are installed. Try saying: “Save”. My current contract is the Ultimate Volt Bundle with Netflix premium and Gig1 which I am paying £63. 0 Kudos Reply. 90 per year. We would like to show you a description here but the site won’t allow us. 2) reinstalled app. You’ll then be able to use your same old phone to make. Virgin Megastore . We are strong believers in the power of diverse Open RAN ecosystems and in NEC, we have a partner that really shares our view. With the Hub still "switched on" throughout, press the reset pin in firmly with paper clip/SIM tray tool or similar "thin thing" and hold it firmly for at least 60 (a timed sixty) seconds, release the pin, leave for 5’ to stabilise - dont manually switch it off at any time. Virgin Active Thailand. Setting up Virgin TV. 24 for the missed appointment. How to set up your Virgin Media TV PIN Setting parental protection on your TV for adult content and in-box purchases is easy. Learn how to set up your Virgin Media PIN below. Get Irelands best broadband at our new lower price. Stream from Virgin Media is now included with all broadband packages above 350Mbps and with no activation fee, saving customers £35Virgin Media Stream customers can make savings of up to £375 per year in comparison to similar services with Sky StreamVirgin Media is offering savings on subscription services including BT Sport,. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. In short, this means that customers will be able to buy Virgin Media and O2 products together, for the first time, and take advantage of new benefits. STARZPLAY rebranded to LIONSGATE+ on 29 September. Virgin Mobile customers: the app will work on a device where a Virgin Mobile SIM is. this has failed to activate, constant red flashing light, CS have tried everything and now talking direct to techies who seemed stumped. Customers can have Virgin TV 360 on a maximum of 3 set-top boxes in their home (one primary box and up to 2 Mini boxes). On my virgin app it says ‘We’re setting things up. Your gift provider will deliver your gift via the courier UK Mail. Once you swap SIM, you might need to turn off and restart your phone. Find out if you're in a Red, Green, Blue, Yellow, or Purple area, then hang up. EE’s charged up to £8. Hi I have been trying for some time to upgrade to 360, the first time involved 2 engineers visits have img both boxes changed and being left two remotes. If you're not already signed up to Virgin Media, then you'll need to take. In time TNT Sports is set to be the single banner for which sports fans can access a wide range of sporting events. Choose the best spot for your wifi hub.